When cases are complex or family members are unable to serve, Project Guardianship is there
Our highly regarded service model of multidisciplinary teams and our attention to detail makes us unique. We visit clients as often as necessary and, at minimum, once a month. We are available and on call 24 hours a day, seven days a week, 365 days a year.
The services and interventions that Project Guardianship provides for the clients under our care are many. The outcomes these interventions achieve for our clients are:
- Personal safety
- Financial safety
- Healthy living/aging
- Living in the least restrictive setting
- Dying with dignity
Please see Project Guardianship Outcomes and Interventions for the full array of direct services and interventions that Project Guardianship provides and how these services provide positive outcomes for our clients.
Case Managers spend most of their time in the field, visiting clients at least once a month in their homes, and in nursing homes, hospitals, and other facilities. Case Managers also spend a great deal of time advocating for their clients with other providers (e.g., home care providers); managing medical visits and coordinating transportation; reviewing benefits; and attending to other client needs such as the purchasing food and ensuring the safety of the home environment.
Our benefits management department assesses the social services and income needs of our clients, and their eligibility for government benefits and entitlements. We apply for and re-certify a client for a variety of benefits whenever necessary.
With the finance department, the benefits department reviews client assets and income to avoid the potential loss of SSI and Medicaid benefits. Over 80% of Project Guardianship clients are active Medicaid recipients. We also help many of our clients secure new housing benefits, such as NYCHA/Section 8 and SCRIE/DRIE support.